Please note that payments are not a dollar-for-dollar reimbursement. If you would like more information about how payment calculations were made, please see the Plan of Allocation.

If you submitted a dispute for the Settlement Class on or before December 23, 2024, we have completed the review of your dispute. If additional information was required, an email was sent on April 11 to the email address provided with your claim. If you did not provide additional documentation by May 2, 2025, your claim was approved and your award calculated based on the original submission. If your claim was complete, payments were issued in April and June of 2025.

If you did not submit a dispute regarding your Settlement Payment before the deadline, please note that we are no longer accepting submissions. Thank you for your understanding. We will provide updates as available.

If you have not received or cannot find the payment email for your virtual MasterCard, please contact Blackhawk Cardholder Services at 1-844-340-1929. The Cardholder Services team can help with issues such as resending the payment link to your current email address or forwarding it to a new one. Please note that the Settlement Administrator does not have access to the necessary information for troubleshooting and are unable to resend payment links.

Payments to valid and complete claims were calculated by assigning points based on eligible and documented average amounts class members spent on Juul products in a year. Please note that payments are not a dollar-for-dollar reimbursement. If you would like more information about how payment calculations were made, please see the Plan of Allocation.

The settlement payment should not be taxable based on the information available to us. As Settlement Administrator, we are unable to provide tax advice. Please consult a tax professional for more information.

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The deadline to file a claim for a Settlement payment, February 5, 2024, has now passed. If you submitted a dispute for the Settlement Class on or before December 23, 2024, we have completed the review of your dispute. If additional information was required, an email was sent on April 11 to the email address provided with your claim. If you did not provide additional documentation by May 2, 2025, your claim was approved and your award calculated based on the original submission. If your claim was complete, payments were issued in April and June of 2025.

If you did not submit a dispute regarding your Settlement Payment before the deadline, please note that we are no longer accepting submissions.

The deadline to submit disputes, December 23, 2024, has passed, and no further submissions are being accepted.