The Court has approved the Juul and Altria settlements, and payments were sent to eligible class members on or around October 18, 2024. If you submitted a dispute for the Settlement Class on or before December 23, 2024, we have completed the review of your dispute. If additional information was required, an email was sent on April 11 to the email address provided with your claim. If you did not provide additional documentation by May 2, 2025, your claim was approved and your award calculated based on the original submission. If your claim was complete, payments were issued in April and June of 2025.

If you did not submit a dispute regarding your Settlement Payment by sending an email with your claim confirmation number to disputes@juulclassaction.com before the deadline of December 23, 2024, please note that we are no longer accepting submissions. Thank you for your understanding. We will provide updates as available.

Payments to valid and complete claims were calculated by assigning points based on eligible and documented average amounts class members spent on Juul products in a year. Please note that payments are not a dollar-for-dollar reimbursement. If you would like more information about how payment calculations were made, please see the Plan of Allocation.

Please note that digital payments will be sent from multiple valid email addresses: If you selected an E-Mastercard or Amazon card, your payment email will come from JuulLabsInc@hawkmarketplace.com. If you selected Venmo or PayPal, those payments will be confirmed with those respective vendors directly, and you may also receive an email from noreply@digitaldisbursements.com. If you chose ACH, you will receive an email from noreply@digitaldisbursements.com once the payment goes through.